Jobs Descriptions:
Luna2 Inc
Luna2 designs, develops and manages the Luna2 collection of hospitality properties for its Luna2 club members. The visionaryLuna2 collection is a spectrum of cosmic spaces in key hot spots around the world, providing the ultimate forum for its Luna2 club members, to sustain their high-octane lifestyles.
Housekeeping Manager
• Maintains Brand cleanliness standards for both rooms and public areas and inspects them to ensure that standards are met.
• Trains staff in all aspects of housekeeping, including guest service.
• Administers guest satisfaction inspection procedures and reports.
• Maintains key control and lost-and-found, and ensures staff is trained to follow correct procedures for both
• Empowers the staff to deliver great guest service by encouraging responsiveness to guest needs.
• Meets or exceeds hotel guest satisfaction measures.
• Ensures hotel standard and services contribute to the delivery of consistent guest service.
• Ensures the staff, including all new hires, knows all components of guest service guarantee and are trained to meet service standards.
• Manages human resources functions, including recruiting, selecting, orientation, training, performance planning and evaluating and pay/reward programs to maintain a skilled, qualified work force.
• Maintains a positive, cooperative work environment between staff and management.
• Emphasizes training and development as a way of doing business to empower employees to provide excellent guest service.
• Administers personnel policies fairly and consistently.
• Resolves employee grievances in a fair and timely way.
• Assists in annual budget preparation.
• Anticipates revenue/cost problems in department.
• Orders and buys cleaning supplies, linens and chemicals at the best prices.
• Maintains inventory of supplies and ensures staff follows proper inventory/cost control procedures.
• Understands the standard of how to apply housekeeping's supplies and chemicals.
• Recognizes and corrects conditions which may create security, fire or accident hazards.
• Understands and implements hotel's control system.
Profile
• Bachelor's Degree or Diploma in Hotel Management or related field
• Excellent English both spoken and written
• Computer literate
• Preferably has experience at a 5 Star hotel, private residences and villa style boutique hotel set-up
• Very good organization & time management skills
• Must know how to best clean, maintain and "decorate" a guest room
• Knows how to save costs and is working efficiently with designated equipment
• Must understand how to set-up daily, weekly, monthly cleaning schedules and systems
• Has an eye for detail, good "hands on" leader and inspector (i.e. sets high cleanliness standards)
• Strong leadership (lead by example), tactical skills and result oriented
• Service oriented, reliable, team player
How to Apply?
Send your complete resume to hrspvsr@luna2.com
Ela
HR Supervisor
Luna2 Private Hotel & Luna2 Studiotel (0361) 730402
Jl Sarinande No 22, Seminyak
Bali
Publish by hrspvsr@luna2.com