Night Duty - BEST WESTERN RESORT KUTA

Jobs Descriptions:
1. Ensures that the Front Office employees are on duty, as well as the rest of the department is running smooth operation.
2. Responsible for night auditing and all night reports to be distributed to the Department heads.
3. Ensures the registration cards are filled and log discrepancy into the log book to review with Assistant Guest Services Manager or Guest Relations Manager in the morning.
4. Ensures the room rates are correct and accurate according to correspondence for arrival rooms before run night auditing.
5. Ensures to check trace report and deal with it accordingly before run the night auditing.
6. Reviews the rooms availability and to be familiar with the expected VIP arrivals or any other likely irregular situation to occur.
7. Ensures that the lighting levels through the hotel are appropriate in view of power conversation and management policy.
8. Ensures the security employees are on duty as scheduled.
9. Ensures that all accesses to the hotel are secured as required in the hotel policy.
10. Makes regular random patrols through the hotel including guest corridors and back of the house and hotel outlets to insure the good security and orderliness.
11. Completely involves in any problem occur during the night hours, or any guest complaint and to report the problems and action done to The Guest relation Manager to be discussed next morning.
12. Makes spot check on night cleaning employee to ensure their productivity and to check the standard required.
13. Makes frequent visits to the restaurants and bars to ensure service levels and the problems are dealt promptly.
14. Ensures that all the hotels stores are locked.
15. Ensure sthe night employee services are done efficiently and up to the standard of the hotel policy.
16. Keeps close to the Front desk for giving any needed advice and supervision during night hours.
17. Ensures that the wake-up calls are done efficiently, and as per the required standard.
18. Be aware of the early arrivals and departures, especially for the groups and to supervise the front desk and bell employee preparation, Luggage down, Airport pick up etc…..
19. With the engineering on duty check hotel refrigerators, boiler room and power station. 
20. Inspects employee locker room & employee cafeteria cleanliness and the night meal is served during the allowed time in a smooth atmosphere


How to Apply?
send your Application Letter, CV and your recent photograph to hrm@bwresortkuta.com