Reservation - Best Western Resort Kuta

Jobs Descriptions: 
1. Reports directly to and communicates with the Front Office Manager on all pertinent matters affecting guest service and Reservations operations.
2. Provides functional assistance and direction to Reservations personnel.
3. Interacts with guests as well as individuals outside the hotel.
4. Co-operates, co-ordinates and communicates with other hotel departments as required.
5. Ensures all pertinent information is recorded and given to all Reservations personnel.
6. Ensures Guest, regular guests, Hotel Guest members receive priority in bookings. Ensures all guests receive priority in bookings.
7. Ensures all reservations are entered into computer.
8. Monitors daily input of individual reservations to ensure correct entry into the computer.
9. Ensures all correspondence for reservations is filed.
10. Ensures regular guest and Hotel Club members and guest reservations are handled according to procedure.
11. Ensures that all correspondence is on hand and checked for all arrivals and any adjustments have been made.
12. Maintains archives.
13. Co-ordinates with Credit Manager regarding accounts.
14. Ensures that monthly reports are prepared.
15. Ensures all Reservations personnel are properly trained.
16. Organizes monthly Reservations meeting.
17. Ensures reservations team complies with the FIT Marketing techniques and maximizes sales.
18. Produces weekly 10 day forecast.
19. Produces RM forecast fortnightly and updates yield boards accordingly, monitoring for changes on a daily basis.
20. Monitors and co-ordinate limousine service, producing monthly productivity figures.
21. Monitors and controls Reservation System availability and inventory.
22. Maintains and updates rates in Fidelio.
23. Ensures morning reporting procedure is carried out on a daily basis.
24. Monitors all guest visas are dealt with in the correct manner.




How to Apply?
send your Application Letter, CV and your recent photograph to hrm@bwresortkuta.com

Publish by hrm@bwresortkuta.com