Front Desk Agent - BEST WESTERN Resort Kuta

Jobs Descriptions: 
1. Registers guests and assigns rooms. Accommodates special requests whenever possible.
2. Assists in pre-registration and blocking of rooms for reservations
3. Thoroughly understands and adheres to proper credit, check cashing, and cash handling policies and procedures.
4. Understands room status and room status tracking
5. Knows room locations, types of rooms available, and room rates.
6. Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
7. Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
8. Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
9. Files room key cards.
10. Knows how to use front office equipment.
11. Processes guest check-outs.












How to Apply?
send your CV, Application Letter and Recent Photograph

Publish by hrm@bwresortkuta.com