Reservation - BEST WESTERN Resort Kuta

Jobs Descriptions: 
1. Processes reservations by mail, telephone, telex, cable, fax, or central reservations systems referral.
2. Processes reservations from the sales office, other hotel departments, and travel agents.
3. Knows the types of rooms available as well as their location and layout.
4. Knows the selling status, rates, and benefits of all package plans.
5. Knows the credit policy of the hotel and how to code each reservation.
6. Creates and maintains reservation records by date of arrival and alphabetical listing.
7. Prepares letters of confirmation.
8. Communicates reservation information to the front desk.
9. Processes cancellations and modifications and promptly relays this information to the front desk.
10. Understands the hotel's policy on guaranteed reservations and no-shows.
11. Processes & monitors advance deposits on reservations.
12. Tracks future room availabilities on the basis of reservations.
13. Helps develop room revenue and occupancy forecasts.
14. Assists in pre-registration activities when appropriate.
15. Handles daily correspondence. Responds to inquiries and makes reservations as needed.
16. Makes sure that files are kept up to date.
17. Promotes goodwill by being courteous, friendly, and helpful to guests, managers and fellow employees.









How to Apply?
send your Application Letter, CV & Recent Photograph to hrm@bwresortkuta.com

Publish by hrm@bwresortkuta.com